One Club | One Home | One Family

On Site Operative

We are looking for a motivated individual to join our team in a casual, part-time 3G Customer Service role at Youngs Park, overseeing the 3G pitch, handling customer queries, serving refreshments, and maintaining a clean facility, with flexible working hours, including evenings and weekends.

Days, Dates and Times:

Monday Evening
Tuesday Evening
Wednesday Evening
Thursday Evening
Friday Evening
Saturday Morning
Saturday Afternoon
Saturday Evening
Sunday Morning
Sunday Afternoon
Sunday Evening
You will be required for approximately 4 hours per shift

OUR ORGANISATION

Aylsham Community Sports Ltd known as Youngs Park is 100% owned by a charitable Trust (The Youngs Community Sports Trust) and is there operates overall on a not-for-profit basis.

Our venue; Youngs Park is a modern purpose-built football and community facility on the edge of Aylsham; boasting a newly developed J B Postle 3G Football Arena, 11 grass pitches and a community building which has a fully licensed bar and refreshment hub.  Although, we are known for football, we also rent the facility out to businesses, clubs and charities in and around our community in the form of regular meeting hire, training & conference events, weddings, parties and wakes.

 

WORKING FOR US

We believe that YP is a great place to work and socialise. The vast majority of people who run and support Youngs Park are volunteers in our community. The business has grown substantially sincing opening November 2015 and this means we would need more help on a regular basis and looking to employ people on a casual / part time basis.

With the formal opening of new state of the art 3G pitch in September, we are looking for people to help us wth customer service – sell refreshments, open and close the facility and provide support to booking customers onsite including 3G pitch use oversight.  We will provide basis training and will need the successful candidate to complete the basic Hygene certifcate, which we will pay for.

As we expand and learn, we expect there to be a number of different types of roles available.

SKILLS

  • Sound organisation and planning skills
  • Ability to work on your own and as part of a team
  • Be able to demonstrate the use of individual initiative
  • Excellent interpersonal, communication, and customer service skills
  • Excellent attention to detail
  • IT literacy
  • Experience of using Microsoft Office including Outlook, Word, Excel & PowerPoint
  • Evidence of innovation and problem solving
  • Sound numeracy skill

 

KNOWLEDGE AND EXPERIENCE

  • Excellent communication and customer service skills
  • Previous experience of working in a bar and or cafe
  • Previous experience of money handling

Casual / Part-time Flexible hours (zero contract)

Youngs Park is open 7 days a week and working hours vary in line with the operational needs of Aylsham Community Sports Ltd. A typical example week might late shifts (445pm to 8, 9 or 10pm weekdays) and or weekends based on demand (9-1pm or 1-5pm)

Pay is based on the National Living Wage (for those aged 21 and over) and the National Minimum Wage for those at least school leaving age).

So, you want to be part of a fabulous community hub? Well now’s your chance!

Work with a great group of people in an exciting and fast paced environment that has community at its core.

This job description is only a summary of the role as it currently exists and is not meant to be exhaustive. The responsibilities/accountabilities and skills/knowledge/experience/behaviours might differ from those outlined and other duties, as assigned, might be part of the job.

Youngs Park embraces diversity and promotes equal opportunities for all. We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Youngs Park is committed to safeguarding children and adults at risk. Due to the nature of this role, the successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check through The FA DBS process. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.

 

Responsibilities

Generic

  • On site during busy periods of use; to support customer questions and queries.
  • Opening & closing 3G and/or community building as required.
  • Provide oversight of 3G use and provide feedback.
  • Ensure goals and equipment are returned to correct position by users at the end of each session.
  • Empty bins (as required)

 Refreshments Hub & Bar

  • Take and serve beverage and food orders
  • Support the maintaining of a clean kitchen during and after usage
  • Use the facilities cash register

 

To apply for this role please send a copy of your CV along with further details to Kelly Baker on [email protected]

Interested in becoming a Volunteer? 

Offer your services as On Site Operative by completing this form. Our volunteer lead, Sam, will be on contact with you.

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